LetsJackpot Terms and Conditions

Welcome to LetsJackpot. These Terms and Conditions govern your use of our website, games, and all services we provide at https://www.letsjackpot.com/. By accessing or using our platform, you confirm that you have read, understood, and agreed to be bound by these terms. At LetsJackpot, we operate under the laws of Costa Rica, and our services are offered by Prime Web Ops s.r.l., registered in Costa Rica, company registration number 3-102-904748, with our registered address at Province 01 San Jose, Canton 08, Goicoechea, Calle Blancos, Montelimar, Costa Rica. We hold an Anjouan licence, number ALSI-202408038-FI2, which authorises us to offer our online casino services internationally.

1. General Provisions

Our LetsJackpot platform is available on desktop, mobile web, and via our dedicated mobile app. We provide our services exclusively in English. By registering and using our platform, you agree that:

  • You are at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher
  • You are acting on your own behalf and not as an agent for any third party
  • You are not located in any restricted or excluded territory listed in these Terms
  • All information you provide to us during registration is accurate and complete

2. Account Registration

At LetsJackpot, we require each player to maintain only one account per person, household, or IP address. We enforce a strict one-account policy. If we detect duplicate accounts, we reserve the right to close the additional account(s) and apply a 10% administration fee (minimum EUR 30) on any balance held in those accounts. When you complete the lets jackpot login process for the first time, please ensure all personal details are accurate. We may request identity verification documents at any time to comply with our licensing obligations.

2.1 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials. We strongly advise you never to share your username or DNZx%M3_am_m&h0L with any third party. We will not be held liable for any losses resulting from unauthorised access to your account due to your failure to keep login details secure.

3. Restricted Countries and Eligible Players

Our LetsJackpot casino online services are not available to residents of certain jurisdictions. We explicitly exclude players from Australia, Austria, China, Curacao, Czechia, France, Greece, Italy, Malta, Portugal, Spain, Turkey, the United States, and several other territories listed in full within our complete restricted countries section. Players from the United Kingdom are permitted to access our letsjackpot online casino; however, UK players are excluded from receiving bonuses and promotional offers. It is your responsibility to ensure that online gambling is legal in your jurisdiction before registering with us.

4. Deposits and Withdrawals

We at LetsJackpot support a range of payment methods to suit our international player base. We accept EUR as our standard currency, as well as cryptocurrency payments in ETH and USDT (ERC-20 and TRC-20 networks only).

4.1 Deposits

  • Accepted methods: Visa, Mastercard, JCB (debit and credit cards), MuchBetter, Skrill, Neteller, Interac, bank transfer, ETH, and USDT
  • Minimum deposit for welcome bonus activation: EUR 20
  • Minimum crypto deposit: 0.01 ETH
  • We do not charge any deposit fees

4.2 Withdrawals

We process all withdrawal requests securely and promptly. Pending time may be up to 72 hours. Withdrawals are processed using the same method as the original deposit; please note that debit card withdrawals are not available — bank transfer is offered as an alternative in such cases.

  • Maximum withdrawal: EUR 5,000 per day, EUR 10,000 per week, EUR 30,000 per calendar month
  • Higher limits may be arranged directly with our team
  • Identity verification is required for payouts exceeding EUR 1,000
  • Minimum crypto withdrawal: 0.01 ETH
  • After your 25th withdrawal in a calendar month, a 2% administration fee (minimum EUR 5) applies
  • We do not charge operator-side withdrawal fees; third-party provider fees may apply in certain cases

5. Bonuses and Promotions

Here at LetsJackpot, we offer a generous welcome package spread across your first three deposits. Our welcome bonus structure is as follows:

  • 1st deposit: 100% match bonus up to EUR 250
  • 2nd deposit: 50% match bonus up to EUR 250
  • 3rd deposit: 100% match bonus up to EUR 500

This gives a combined maximum welcome bonus of EUR 1,000 across three deposits. All welcome bonuses require a minimum deposit of EUR 20 and carry a 40x wagering requirement. The maximum bonus bet is EUR 5 per spin or EUR 0.50 per payline. Where no-deposit bonuses are offered, the maximum cashout is EUR 100.

5.1 Weekly Promotions

Our LetsJackpot bonus calendar includes daily and weekly reload offers: Spin to Win Monday (25% up to EUR 250), Lucky Tuesday (30% up to EUR 200), Big Wins Wednesday (40% up to EUR 100), Thursday Cashback (up to EUR 1,000), Friday Extravaganza (50% up to EUR 100), and Weekend Bonanza (up to EUR 200). Jackpot promotional offers are also available on selected games.

5.2 Wagering Contribution Rates

  • Slots: 100% contribution
  • Sports bets (odds above 1.5): 100% contribution
  • Table games: 10% contribution
  • Live dealer games: 10% contribution
  • Instant win and crash games: 0% contribution

UK players and residents of various excluded EU markets are not eligible for any bonus or promotional offer at our letsjackpot casino. We reserve the right to withdraw or modify any promotion at our discretion.

6. Games and Software

At LetsJackpot, we offer a library of approximately 5,976 games, including over 5,240 slots. Our game catalogue features titles from leading providers including Evolution, Novomatic, Playson, Hacksaw Gaming, Play'n GO, Pragmatic Play, Evoplay, EGT, CT Interactive, GameArt, Platipus, BNG, Onlyplay, and Kitsune Studios, among others. We provide casino slots, table games (roulette, blackjack, baccarat), live dealer games powered by Evolution, instant win and crash games, video poker, and a sportsbook. Progressive jackpot games are available on selected titles.

7. Loyalty and Cashback Programme

Our LetsJackpot rewards programme offers cashback based on your activity tier. You can activate cashback through the Rewards section. The tiers are as follows:

  • Up to EUR 250 in losses: 2.5% cashback
  • EUR 250–750 in losses: 5% cashback
  • Over EUR 750 in losses: 10% cashback

Cashback can be redeemed every Thursday between 11:00 and 15:00 CET. The maximum weekly cashback is EUR 1,000, and it carries a x1 wagering requirement before withdrawal.

8. Responsible Gaming

We at LetsJackpot are firmly committed to responsible gambling. We provide tools including deposit limits, session limits, self-exclusion, and reality checks. If you feel that your gambling may be becoming a problem, we encourage you to use these tools or contact our support team immediately. Our services are strictly prohibited for minors.

9. Customer Support

Our LetsJackpot support team is available 24/7, 365 days a year. You can reach us via live chat on our website or by email. For general enquiries, contact us at help@letsjackpot.com. For formal complaints, please write to us at support@letsjackpot.com. We aim to resolve all complaints promptly and fairly in accordance with our licensing obligations.

10. Amendments to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. Any changes will be published on our website at letsjackpot.com and will take effect immediately upon posting. We encourage you to review these terms periodically. Continued use of our platform following any amendments constitutes your acceptance of the revised terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Costa Rica. Any disputes arising from your use of the LetsJackpot platform shall be subject to the exclusive jurisdiction of the courts of Costa Rica, unless otherwise required by applicable local law in your country of residence.

If you have any questions about these terms or our services, please do not hesitate to reach out to our support team. We are here to ensure your experience at LetsJackpot is safe, fair, and enjoyable.